BIKESHOP STORE

UNIVEGA Oberbekleidung

6 years warranty on carbon frames

Our quality has stood the test of time

Our “Made in Germany” quality has stood the test of time. As a further service, from model year 2013 we will be offering you a comprehensive guarantee program for all UNIVEGA carbon frames and forks. When purchasing a carbon bike, you must take note of the following points as regards the terms and conditions of the guarantee:

 

  • Please contact your local UNIVEGA bikes specialist dealer informing them of the relevant fault and confirming that you are making a claim under this 6-year manufacturer’s guarantee. It is your local UNIVEGA bikes specialist dealer who will manage your guarantee and will process any claims you make.
  • Subject to compliance with the above, valid claims will be actioned by your local UNIVEGA bikes specialist dealer who will provide and fit your new or repaired frame or forks
  • Only manufacturing defects and faults relating to relevant carbon frames and carbon forks present at the time of delivery to the purchaser are covered by this 6-year guarantee. The paint finish, coatings and Eloxal finish on UNIVEGA bikes carbon frames and carbon forks are included in this 6-year guarantee. Any damage to the relevant carbon frame or carbon forks or their paint finish, coatings and Eloxal finish, which occurs after your local UNIVEGA bikes specialist dealer has delivered them to you and which does not occur as a result of a manufacturing fault, is not covered by the terms of this guarantee.
  • If your model is no longer included in our product portfolio within the 6-year guarantee period when you make a claim, you will receive a suitable equivalent and compatible replacement model from the existing product range.

Please note

Statutory claims made against the seller for any material defects in relation to implied warranties of satisfactory quality or fitness for purpose are not affected by this guarantee. This means: should your bike have a fault which was already present at the time of risk transfer (risk transfer takes place when the buyer takes delivery of the bike once the purchase is completed) which renders the bike of unsatisfactory quality or unfit for purpose, the buyer can claim for this fault against the seller within two years of this date. We would like you to note that in this context, as with the guarantee, only initial defects already present, whether visible or hidden, at the time of risk transfer constitute material defects, and not normal wear and tear.

  • If you wish to take up the offer of our 6-year manufacturer’s guarantee, you must activate your 6-year manufacturer‘s guarantee by the following online registration  within eight calendar weeks of the date of purchase of the relevant carbon frame or carbon forks.
  • You recieve a confirmation e-mail, please save this mail carefully

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